Growth-Driven Customer Service Manager Sales Enablement

Filetwigbay; Dover (DE); On-site; USD 90,000 - 128,000; Full time

Benefits offered by this job

Full benefits

Flexible hours in Dover

Job summary

Strategic Partners LLC in Dover, DE seeks a Customer Service Manager who reads a buyer's hesitation before the buyer does. The role offers autonomy, mentorship, and a clear path for growth with a salary range of $90,000–$128,000 per year.

Ideal candidates bring 8+ years in sales marketing, strong communications, and the ability to build references, collateral and campaigns that convert. Benefits are comprehensive and hours flex toward what matters in Dover.

Qualifications

• Experience leading cross-functional teams in a managerial role.
• Bias for asking the right questions to avoid costly mistakes.
• Clear thinking reflected in tidy documentation and communication.
• Growth mindset with openness to feedback and learning.
• Eight years of experience guiding people and processes.
• Demonstrated sales marketing expertise through a portfolio or samples.

Responsibilities

• Win back accounts and recover opportunities lost by a predecessor.
• Build a Dover reference network to close deals.
• Create sales collateral, decks and proposals that move prospects forward.
• Manage paid search, social and email programs end to end.
• Attend demos and tighten the script after every loss.
• Leverage Talkdesk with demand-generation experience.
• Develop email sequences that are opened and engaged.
• Forecast demand and align marketing spend with sales goals.

Skills

Sales & Marketing

Cross-functional leadership

Growth mindset

Demand generation

Portfolio/work samples

Mentorship

Tools

Talkdesk

Job description

Strategic Partners LLC in Dover, DE seeks a Customer Service Manager who reads a buyer's hesitation before the buyer does. The role offers autonomy, mentorship, and a clear path for growth with a salary range of $90,000–$128,000 per year.

Ideal candidates bring 8+ years in sales marketing, strong communications, and the ability to build references, collateral and campaigns that convert. Benefits are comprehensive and hours flex toward what matters in Dover.