Sales-Driven Customer Service Manager

Egreenservices; Vallejo (CA); On-site; USD 118,000 - 171,000; Full time

Job summary

Capital Management Corp is seeking a results-driven Customer Service Manager to launch campaigns quickly and defend revenue forecasts. The role offers a clear growth ladder and a competitive compensation range of $118,000–$171,000 annually, with emphasis on sales marketing ownership and mentorship for future leadership.

The company emphasizes a growth-friendly structure with opportunities to own marketing the field intel and manage the end-to-end sales process, from outreach to signed contracts.

Qualifications

• An instinct for prioritization when everything is labeled urgent.
• Demonstrated ability to manage competing priorities under tight deadlines.
• Proven aptitude for Omnichannel Support, ideally near Vallejo, CA.
• Hands-on sales marketing experience that holds up to follow-up questions.
• At least 8 years of standing behind your own estimates.
• Comfort being measured against a clear manager bar.

Responsibilities

• Pitch upsells that feel like favors, not invoices.
• Keep the CRM honest so forecasts at Capital Management Corp mean something.
• Run discovery calls that uncover budget without asking for it.
• Hand marketing the field intel that sharpens next quarter's ads.
• Own the full sales cycle from initial outreach to signed contract.
• Coach junior reps through their first steady-handed negotiation.
• Spot which Vallejo accounts are about to churn and win them back.

Tools

Jira Service Management

Job description

Capital Management Corp is seeking a results-driven Customer Service Manager to launch campaigns quickly and defend revenue forecasts. The role offers a clear growth ladder and a competitive compensation range of $118,000–$171,000 annually, with emphasis on sales marketing ownership and mentorship for future leadership.

The company emphasizes a growth-friendly structure with opportunities to own marketing the field intel and manage the end-to-end sales process, from outreach to signed contracts.