Growth-Driven Branch Leader, Banking

peakcreditunion; Gig Harbor (WA); On-site; USD 76,000 - 114,000; Full time

Job summary

Peak Credit Union in Gig Harbor, WA is seeking an experienced Branch Manager to lead a high-performing sales-driven team and deliver exceptional member experiences. You will own branch production results across memberships, loans, deposits, and referrals, while ensuring regulatory compliance and operational excellence.

You will recruit and coach staff, develop local business partnerships, and drive outbound outreach and community engagement to grow market share.

Qualifications

• Minimum five (5) years of experience in retail financial services.
• Minimum three (3) years of experience leading teams with direct responsibility for sales performance and growth.
• Proven experience meeting or exceeding sales goals in a branch or financial services environment.

Responsibilities

• Drives overall branch sales performance, achieving goals for membership, loans, deposits, and product penetration.
• Develops and executes a strategic branch business and sales plan aligned with organizational growth priorities.
• Leads by example through direct participation in outbound calling, community engagement, and referral-generation activities.
• Builds and maintains relationships with local businesses and community partners to grow membership and lending opportunities.
• Champions consultative, needs-based selling to increase wallet share and deliver tailored financial solutions.
• Recruits, develops, and retains a high-performing, sales-driven team with a strong culture of accountability and continuous improvement.
• Conducts regular coaching focused on sales behaviors, outbound activity, pipeline management, and closing effectiveness.
• Monitors branch and individual performance using KPIs, dashboards, and scorecards; implement corrective actions when needed.
• Ensures exceptional member experience by balancing service quality, operational excellence, and sales performance.
• Maintains full compliance with credit union policies, operational controls, regulatory requirements, and BSA standards.
• Partners with cross-functional teams-including operations, lending, and marketing-to deliver consistent and seamless member experiences.
• Uses performance data, market insights, and financial results to adjust strategies, manage expenses, and ensure budget and growth target alignment.

Skills

Sales leadership

Business development

Coaching

Relationship-building

Data-driven decisions

Communication

Education

High School

Job description

Peak Credit Union in Gig Harbor, WA is seeking an experienced Branch Manager to lead a high-performing sales-driven team and deliver exceptional member experiences. You will own branch production results across memberships, loans, deposits, and referrals, while ensuring regulatory compliance and operational excellence.

You will recruit and coach staff, develop local business partnerships, and drive outbound outreach and community engagement to grow market share.