Growth-Driven Assistant Store Manager

Ccffamilyofbrands; Hays (KS); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Paid training

Learning management system access

Cross-brand advancement

Educational reimbursement

401(k) with company match

Life and AD&D insurance

Employee Assistance Program

Discount Marketplace

12 days PTO

Casual dress code

Job summary

Community Choice Financial Family of Brands is hiring an Assistant Store Manager in Hays, KS. You will support customers with financial services, lead a team, manage risk, and help drive store performance.

The role offers extensive training, brand cross-training across 11 brands, leadership development, and a strong benefits package. You’ll work full-time with a 40-hour schedule, including weekends.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of experience in customer service, sales, or retail.
• At least 3 months of supervisory/leadership experience.
• Excellent verbal and written communication skills.
• Proficiency with phones, POS system, Microsoft Office and computer systems.
• Must be at least 18 years old (19 in Alabama).
• Background check required and compliant with law.
• Ability to meet physical demands of the role.

Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions and process loan/pawn applications, check cashing, and ancillary products.
• Conduct daily call campaigns to market services and build new business.
• Oversee account management and recovery processes while prioritizing customer service.
• Maintain accurate customer data in the POS system.
• Coach and develop Customer Service Representatives as needed.
• Perform duties outside the office such as on-site vehicle appraisals and store errands.
• Support, leverage referrals, and participate in in-store/community events.
• Maintain security, opening/closing procedures, vault and cash drawer.

Skills

Customer service

Retail sales

Supervisory

POS proficiency

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial Family of Brands is hiring an Assistant Store Manager in Hays, KS. You will support customers with financial services, lead a team, manage risk, and help drive store performance.

The role offers extensive training, brand cross-training across 11 brands, leadership development, and a strong benefits package. You’ll work full-time with a 40-hour schedule, including weekends.