Growth Director, Enterprise Accounts (AI & Strategy)

ServiceNow; California (MO); On-site; USD 174,000 - 259,000; Full time

Benefits offered by this job

Equity

Health plans

401(k) plan

ESPP

Matching donations

Flexible time away plan

Job summary

ServiceNow, headquartered in Mountain View, California, seeks a Client Director to drive net-new business growth within one of its largest strategic tech accounts. You will share the account strategy and quota with the existing Client Director, acting as the growth-focused counterpart.

You will identify opportunities, build a business case for expansion, and close new solution areas, collaborating with a large virtual team of Product Sales Specialists, Solution Consultants, executives, and

Qualifications

• New-business orientation focused on whitespace-mapping and closing new solution areas within a large account
• Demonstrated growth mindset and ability to operate in a shared account model
• 7+ years as a full-cycle, quarterback AE managing large accounts
• Track record driving net-new or expansion revenue in enterprise settings
• Experience in ITSM, HR, Security Ops, ITOM or related software sales preferred
• Proven ability to meet annual sales targets and engage CxO-level stakeholders
• Comfort navigating ambiguity and leveraging AI to improve workflows or decisions
• Willingness to travel up to 50% (geography dependent)

Responsibilities

• Collaborate with peer Client Director to run a unified account strategy
• Identify and pursue net-new revenue opportunities and expand strategic relationships
• Build a business case and roadmap linking client priorities to ServiceNow solutions
• Build trust across the client organization from IT to CxO levels
• Partner with Executive Teams and Partner & Channel Teams to expand ServiceNow footprint
• Orchestrate a large, extended team for pursuits and strategy execution
• Achieve financial targets including licenses, renewals and professional services

Skills

New business orientation

Growth mindset

Full-cycle sales

Account management

Strategic communication

Job description

ServiceNow, headquartered in Mountain View, California, seeks a Client Director to drive net-new business growth within one of its largest strategic tech accounts. You will share the account strategy and quota with the existing Client Director, acting as the growth-focused counterpart.

You will identify opportunities, build a business case for expansion, and close new solution areas, collaborating with a large virtual team of Product Sales Specialists, Solution Consultants, executives, and