Strategic AI & Tech Client Director

Servicenow; Santa Clara (CA); On-site; USD 174,000 - 259,000; Full time

Benefits offered by this job

Health plans

Flexible spending accounts

401(k) Plan with company match

Employee stock purchase plan (ESPP)

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow in the Bay Area is seeking a Client Director to drive new business with our largest High Tech accounts and oversee executive relationships across global teams, including Solution Sales, Solution Consulting, Support and Professional Services.

You will build a clear roadmap, lead multi-tier relationships from IT to CXO, and target multi-million dollar revenue. Base pay ranges from $174,180 to $259,000, plus equity and benefits.

Qualifications

• 7+ years of client management with SaaS revenue experience.
• 2+ years as Client Director with multi-million-dollar sales and executive relationships.
• HiTech vertical experience preferred.
• Travel up to 50%.
• Proven record in strategic enterprise sales.

Responsibilities

• Provide strategic leadership to clients.
• Be the relationship manager between customers and ServiceNow.
• Collaborate with solution teams to develop a ServiceNow solution based on customer outcomes.
• Manage executive relationships between ServiceNow and assigned clients.
• Oversee worldwide development of assigned accounts, including deployment of worldwide resources.
• Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CXO level.
• Develop a clear roadmap and build capabilities across our clients and ServiceNow teams to promote an outstanding customer experience.
• Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services.

Skills

Executive relationship management

SaaS sales experience

Leadership of virtual teams

Strategic enterprise experience

AI in business processes

Job description

ServiceNow in the Bay Area is seeking a Client Director to drive new business with our largest High Tech accounts and oversee executive relationships across global teams, including Solution Sales, Solution Consulting, Support and Professional Services.

You will build a clear roadmap, lead multi-tier relationships from IT to CXO, and target multi-million dollar revenue. Base pay ranges from $174,180 to $259,000, plus equity and benefits.