Ground Ops Training Manager | Lead LMS & Curriculum

Piedmont Airlines; Charlotte (NC); On-site; USD 71,000 - 87,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on American Airlines net

Medical and dental

Job summary

Piedmont Airlines in Charlotte, NC is seeking a motivated Manager, Ground Operations Training to oversee below-the-wing training programs and the LMS for ground handling employees. The role leads Curriculum Developers, LMS analysts, and Ground Operations Analysts while reporting to the Director, American Regional Training.

You will bring at least two years of airline ramp experience, strong time management, and proven ability to lead a team.

Qualifications

• Two (2) years of airline ramp experience.
• Proficiency with Microsoft Office Suite and learning management systems.
• Excellent time management skills.
• Outstanding organizational skills.
• Ability to defuse conflicts among team members.

Responsibilities

• Oversee training curricula for all below-the-wing training, security, cabin appearance, and deicing.
• Oversee administration of learning management system for ground handling employees.
• Oversee training content development.
• Oversee train-the-trainer programs and security training programs.
• Manage a team of learning professionals.
• Manage training projects.
• Coach and provide career development to the team.

Skills

Ramp experience

LMS proficiency

Time management

Organizational skills

Conflict resolution

Education

Bachelor’s degree or above

Tools

Microsoft Office Suite

Learning Management System

Job description

Piedmont Airlines in Charlotte, NC is seeking a motivated Manager, Ground Operations Training to oversee below-the-wing training programs and the LMS for ground handling employees. The role leads Curriculum Developers, LMS analysts, and Ground Operations Analysts while reporting to the Director, American Regional Training.

You will bring at least two years of airline ramp experience, strong time management, and proven ability to lead a team.