Unit Manager, Team Member Services – Ground Ops Lead

Piedmont Airlines, Inc.; Charlotte (NC); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Paid training

401(k)

Vacation

Family travel on American Airlines

Medical and dental

Job summary

Piedmont Airlines, Inc. is seeking a Unit Manager for Team Member Services in Ground Handling to lead the TMS office and station training efforts in Charlotte, NC. You will plan, direct and coordinate work, while ensuring policy compliance and staff development.

Ideal candidates bring experience in a busy office, proven team leadership, and strong proficiency with Microsoft Office. This role involves scheduling, payroll, and disciplinary actions as needed, with opportunities for growth within

Qualifications

• Experience leading a busy office team and coordinating staff activities.
• Strong ability to plan ahead and preassign tasks.
• Proficiency with Microsoft Office Suite for reporting and documentation.

Responsibilities

• Oversee TMS office and station training activities.
• Prepare reports on staffing, attendance, safety and training.
• Maintain employment records for hires, terminations, leaves, transfers, promotions.
• Represent organization in worker’s compensation hearings and investigations.
• Manage schedules, vacations, payroll processing, and dependability.

Skills

Team leadership

Preplanning

Office environment

Microsoft Office

Staff coaching

Conflict resolution

Education

Bachelor’s Degree in Business Management or related field

Tools

Roster Apps

Job description

Piedmont Airlines, Inc. is seeking a Unit Manager for Team Member Services in Ground Handling to lead the TMS office and station training efforts in Charlotte, NC. You will plan, direct and coordinate work, while ensuring policy compliance and staff development.

Ideal candidates bring experience in a busy office, proven team leadership, and strong proficiency with Microsoft Office. This role involves scheduling, payroll, and disciplinary actions as needed, with opportunities for growth within