Aviation Ground Ops Training Lead

Piedmont Airlines, Inc.; Charlotte (NC); On-site; USD 71,000 - 87,000; Full time

Benefits offered by this job

Paid training

401(k)

Vacation

Family travel on the American Airlines

Medical and dental

Job summary

Piedmont Airlines, Inc. is seeking a Manager, Ground Operations Training to oversee below-the-wing training programs and the LMS for ground handling employees in the American Regional Training Department.

The role leads a team of Curriculum Developers, LMS analysts, and Ground Operations Analysts, ensuring on-time delivery, content quality, and career development. Travel may be required and strong communication is essential.

Qualifications

• Two years of airline ramp experience
• Proficiency with Microsoft Office Suite and learning management systems
• Excellent time management skills
• Outstanding organizational skills
• Ability to defuse conflicts among team members

Responsibilities

• Oversee training curricula for below-the-wing training, security, cabin appearance, and deicing
• Oversee administration of learning management system for ground handling employees
• Oversee training content development
• Oversee train-the-trainer programs and security training programs
• Manage a team of learning professionals
• Manage training projects
• Coach and provide career development to the team

Skills

Learning management systems

Time management

Organizational skills

Conflict defusion

Public speaking

Coaching / career development

Education

Bachelor's degree or above

Tools

LMS platforms

Microsoft Office Suite

Job description

Piedmont Airlines, Inc. is seeking a Manager, Ground Operations Training to oversee below-the-wing training programs and the LMS for ground handling employees in the American Regional Training Department.

The role leads a team of Curriculum Developers, LMS analysts, and Ground Operations Analysts, ensuring on-time delivery, content quality, and career development. Travel may be required and strong communication is essential.