Ground Logistics Account Coordinator

Crane Solutions LLC; Houston, Northern (TX, KY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

136 hours PTO per year

Medical, Dental and Vision benefits

Tuition Reimbursement

Employee Recognition and Rewards

Volunteer Time

Employee Discounts

Wellness incentives

Job summary

Crane Solutions LLC in Houston, TX seeks an Account Operations Coordinator - Shift C to manage booking intake, consolidation, and customer communications for a high-value account. You will convert customer requests into validated bookings in TMF and ensure data accuracy at first release.

Responsibilities include reviewing open loads, coordinating with operations teams, and communicating with customers to confirm appointments, dates and service levels.

Responsibilities

• Coordinate bookings from customer requests into the TMF system.
• Review open loads to determine consolidation opportunities and prevent duplicates.
• Communicate with customers on appointments, changes, and status updates.
• Maintain data accuracy and assist outbound teams with exception handling.

Job description

Crane Solutions LLC in Houston, TX seeks an Account Operations Coordinator - Shift C to manage booking intake, consolidation, and customer communications for a high-value account. You will convert customer requests into validated bookings in TMF and ensure data accuracy at first release.

Responsibilities include reviewing open loads, coordinating with operations teams, and communicating with customers to confirm appointments, dates and service levels.