Perishables Operations Leader: Fresh Foods Dept Manager

Stop & Shop; Reading (MA); On-site; USD 65,000 - 97,000; Full time

Benefits offered by this job

Comprehensive benefits

Associate discounts

Professional development and career成长

Job summary

Stop & Shop is seeking a highly motivated Perishable Manager to oversee daily operations across Meat, Seafood, Deli, Florist, Produce and Bake Shop. You will lead department teams, drive sales targets, and ensure sanitation and safety standards.

The role requires 1–3 years of supervisory experience in retail grocery, a bachelor’s degree (preferred), and a track record of leadership, communication, and customer service excellence. Flexible hours including weekends may be needed.

Qualifications

• 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Produce, Meat, Seafood, Deli, Floral and Bakeshop
• Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience
• Highly motivated, results-oriented, and a self-starter with a proven track record of success
• Strong ability to influence and communicate effectively across different functions
• Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously
• Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals
• Exceptional interpersonal and communication skills, with the ability to effectively interact with customers, team members, and stakeholders
• High level of customer service skills, with a genuine passion for exceeding customer expectations
• Creative and strategic thinking abilities to drive innovation and continuous improvement
• Effective organizational and time management skills to ensure efficient operations
• Ability to work flexible hours, including weekends and holidays

Responsibilities

• Oversee the daily operations of the Meat, Seafood, Deli, Florist, Produce, and Bake Shop
• Ensure departments meet or exceed sales and profit targets
• Maintain high standards of sanitation and safety, ensuring compliance with all regulations
• Direct, oversee, and evaluate the training of all perishable department team members
• Monitor and evaluate associate performance and ensure associates have development plans to support professional growth
• Foster a culture of diversity and inclusion within the team
• Control turnover by fostering a positive work environment
• Manage labor relations to ensure compliance with company policies and labor laws
• Address and resolve employee issues and grievances in a timely and effective manner
• Cultivate a culture of excellence in customer service, providing best-in-class service
• Ensure customers experience a well-stocked store with the freshest product offerings
• Support team members in their training to consistently deliver exceptional customer service
• Coach and provide feedback for efficient operations to better control labor costs
• Implement and oversee action plans to improve department performance
• Monitor inventory levels and ensure accurate stock management
• Ensure all departments comply with company policies and regulatory requirements
• Conduct regular safety audits and training sessions
• Maintain a clean and safe working environment for all associates

Skills

Supervisory experience

Retail grocery knowledge

Leadership and management

Effective communication

Education

Bachelor's degree in Business Administration, Retail Management, or related field

Job description

Stop & Shop is seeking a highly motivated Perishable Manager to oversee daily operations across Meat, Seafood, Deli, Florist, Produce and Bake Shop. You will lead department teams, drive sales targets, and ensure sanitation and safety standards.

The role requires 1–3 years of supervisory experience in retail grocery, a bachelor’s degree (preferred), and a track record of leadership, communication, and customer service excellence. Flexible hours including weekends may be needed.