Grocery Department Lead - Elevate Customer Experience

Meijer Inc.; Dansville (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a store team leader to guide daily operations, coach associates, and ensure exceptional customer service in a fast-paced retail environment. You will help assign tasks, train staff, and uphold Meijer standards while maintaining store performance and customer satisfaction.

The role emphasizes leadership, coaching, and engagement with customers and crew to drive sales and store success.

Qualifications

• Passion for customer service and total engagement with customers and team members.
• Excellent verbal and written communication skills.
• Retail or customer service experience preferred.
• Creative thinking and problem solving.
• Ability to influence others and build rapport quickly.
• Commitment to an inclusive environment.

Responsibilities

• Engage peers to provide the best possible shopping experience for customers, including checkout.
• Communicate with team members and assign daily tasks.
• Mentor and coach team members to exceed sales goals and uphold Meijer standards.
• Support training new hires and cross-training high-potential talent.
• Assist in department scheduling to improve customer service and sales.

Skills

Customer service

Communication

Retail experience

Team leadership

Influence others

Job description

Meijer is seeking a store team leader to guide daily operations, coach associates, and ensure exceptional customer service in a fast-paced retail environment. You will help assign tasks, train staff, and uphold Meijer standards while maintaining store performance and customer satisfaction.

The role emphasizes leadership, coaching, and engagement with customers and crew to drive sales and store success.