Grocery Department Leader — Elevate Customer Experience

Meijer Inc.; Grand Rapids (MI); In loco; USD 2.066.000 - 3.031.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Meijer Rewards

Descrizione del lavoro

Meijer Inc. is seeking a dedicated store team member to lead daily operations and deliver exceptional customer service. You will mentor teammates, assist with scheduling, ensure product freshness, and uphold safety and food standards across the department.

You’ll work with leadership to optimize service, sales and store profitability, while modeling Meijer’s culture of inclusion and community focus.

Competenze

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication
• Retail or other customer service experience preferred
• Creative thinking skills
• Ability to influence others

Mansioni

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.
• May be required to act in Lead capacity in other departments throughout the store

Conoscenze

Customer service

Communication

Leadership

Mentoring

Teamwork

Descrizione del lavoro

Meijer Inc. is seeking a dedicated store team member to lead daily operations and deliver exceptional customer service. You will mentor teammates, assist with scheduling, ensure product freshness, and uphold safety and food standards across the department.

You’ll work with leadership to optimize service, sales and store profitability, while modeling Meijer’s culture of inclusion and community focus.