Grocery Department Lead — Elevate Customer Experience

Meijer Inc.; Michigan; Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in Michigan is seeking a Grocery Lead to direct daily store operations and lead a team toward delivering exceptional customer service. You’ll coach teammates, assign tasks, and help maintain product freshness and safety standards.

Responsibilities include scheduling, training, stocking, pricing, and merchandising, while collaborating with leadership to improve store performance and profitability. Strong communication and leadership are essential.

Qualifications

• Passion for customer service with total engagement and approachability.
• Retail or customer service experience preferred.
• Excellent verbal and written communication.
• Ability to influence others and build rapport with customers and peers.
• Creative thinking and problem-solving to meet goals.
• Commitment to fostering an inclusive environment for all teammates.

Responsibilities

• Engage peers to provide the best possible shopping experience.
• Communicate with team members and assign daily tasks.
• Mentor and coach teammates to exceed sales and service goals.
• Support training of new team members and cross-training.
• Assist with department scheduling to boost engagement and profitability.
• Ensure product freshness, rotation, and dating policies.
• Guide safety, food standards, and 200% accountability.
• Lead ordering, receiving, stocking, pricing, and displays where applicable.
• Contribute to Meijer culture and diversity, equity, and inclusion.

Skills

Customer service

Communication skills

Retail experience

Influencing others

Rapport building

Creative thinking

Team leadership

Inclusive culture

Safety awareness

Job description

Meijer Inc. in Michigan is seeking a Grocery Lead to direct daily store operations and lead a team toward delivering exceptional customer service. You’ll coach teammates, assign tasks, and help maintain product freshness and safety standards.

Responsibilities include scheduling, training, stocking, pricing, and merchandising, while collaborating with leadership to improve store performance and profitability. Strong communication and leadership are essential.