Grocery Store Lead — Elevate Customer Experience & Team

Meijer Inc.; Miami Township (OH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement &

career growth

Job summary

Meijer Inc. in Ohio is seeking a dedicated leader to oversee store operations, guide a team, and deliver exceptional customer experiences. This role emphasizes hands-on leadership, coaching, and aligning daily tasks with Meijer's standards.

You will coordinate schedules, mentor staff, and ensure staffing, training, and policy compliance while driving store performance and customer satisfaction. A dynamic in-store role offering weekly pay, development opportunities, and a strong team culture that

Qualifications

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication

Responsibilities

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.
• May be required to act in Lead capacity in other departments throughout the store
• This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.

Skills

Customer service

Leadership

Communication

Team mentoring

Sales goals

Diversity & inclusion

Job description

Meijer Inc. in Ohio is seeking a dedicated leader to oversee store operations, guide a team, and deliver exceptional customer experiences. This role emphasizes hands-on leadership, coaching, and aligning daily tasks with Meijer's standards.

You will coordinate schedules, mentor staff, and ensure staffing, training, and policy compliance while driving store performance and customer satisfaction. A dynamic in-store role offering weekly pay, development opportunities, and a strong team culture that