Grocery Operations Lead - Elevate Service & Team Growth

Meijer Inc.; Georgetown Charter Township (MI); Sur place; USD 36 000 - 54 000; Plein temps

Avantages offerts par ce poste

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Résumé du poste

Meijer Inc. in the United States is seeking a department leadership/team member role focused on delivering exceptional customer service. You will mentor peers, manage daily tasks, and support scheduling to boost customer experience and store profitability.

The position emphasizes coaching, training new staff, and maintaining food safety and quality standards. A strong service orientation and teamwork are essential for success at Meijer.

Qualifications

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.

Responsabilités

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.
• May be required to act in Lead capacity in other departments throughout the store.

Connaissances

Customer service

Communication

Leadership

Team motivation

Description du poste

Meijer Inc. in the United States is seeking a department leadership/team member role focused on delivering exceptional customer service. You will mentor peers, manage daily tasks, and support scheduling to boost customer experience and store profitability.

The position emphasizes coaching, training new staff, and maintaining food safety and quality standards. A strong service orientation and teamwork are essential for success at Meijer.