Grid Value Architect — Remote, AI-Enabled Customer Success

present of AI; New York (NY); Remote; USD 120,000 - 180,000; Full time

Job summary

Neara is hiring a Customer Value Architect in New York City with remote options to serve utility customers. The role focuses on connecting a physics-based digital twin of the grid to real operations, building business cases, and proving value after deployment.

The ideal candidate blends technical fluency, consultative customer handling, and the ability to translate model outputs into decisions utilities care about, such as outage planning and risk reduction.

Qualifications

• Experience translating simulation outputs into decisions utilities care about.
• Ability to connect a technical product to operational goals.
• Comfort communicating with non-technical stakeholders.

Responsibilities

• Connect a technical product to utilities' operational goals and build business cases.
• Translate simulation outputs into credible decisions like outage planning and risk for utilities.
• Engage with stakeholders to turn results into actions and value storytelling.

Skills

Utility operations knowledge

Business case building

Stakeholder communication

Job description

Neara is hiring a Customer Value Architect in New York City with remote options to serve utility customers. The role focuses on connecting a physics-based digital twin of the grid to real operations, building business cases, and proving value after deployment.

The ideal candidate blends technical fluency, consultative customer handling, and the ability to translate model outputs into decisions utilities care about, such as outage planning and risk reduction.