Customer Value Architect - USA (Denver)

present of AI; Denver (CO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

On-site role in Denver

Training & workshops

Job summary

Neara is seeking a customer-facing professional in Denver to drive adoption of our physics-based digital twin platform with large utilities. You will blend technical insight with business sense, spend substantial time on site, and turn product features into clear ROI cases.

A background in enterprise software or consulting, coding or data skills, and the ability to build trust with diverse stakeholders are essential.

Qualifications

• Must have enterprise software or consulting experience.
• Able to code or work with data.
• Proven ability to build trust with diverse stakeholders.

Responsibilities

• Demonstrate ROI and business value to utilities.
• Translate product features into measurable outcomes.
• Engage on-site with enterprise clients to drive adoption.
• Deliver trainings and workshops for users and teams.

Skills

Enterprise software experience

Consulting experience

Programming

Data integration

Stakeholder management

Job description

This is a customer-facing role focused on getting large utilities to actually use the Neara platform and prove the results. It calls for someone who can mix technical skill with business sense, spend real time on site, and turn product features into clear return-on-investment cases. A strong candidate has enterprise software or consulting experience, can code or work with data, and builds trust with many kinds of stakeholders.

How it fits the AI era

The platform uses machine learning and physics-based simulation, so much of the grid modelling and scenario analysis is automated. That makes the human part of the job more important: understanding what a utility is trying to achieve, running training and change management, and judging whether the results hold up in practice. Trust, translation and commercial judgement stay with people.

How it builds AI experience

Someone in this role would get close to AI‑driven digital twins used for storm and fire risk planning, and would learn how utilities apply them to investment decisions. To build this experience, it helps to practise explaining model outputs to non‑technical audiences and linking simulation results to measurable business outcomes. Learning basic grid and resilience concepts would also help.

Worth showing

• Enterprise customer success track record
• ROI and business case building
• Programming and data integration
• Training and workshop delivery
• Executive stakeholder relationship building

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Neara

A physics-based 3D digital twin of the electricity network, so utilities can simulate a storm or a fire before it happens rather than inspect poles after.