Graduate Education Services Specialist (Hybrid)

The University Of Denver; Denver (CO); Hybrid; USD 32,000 - 39,000; Full time

Benefits offered by this job

Tuition benefit

Job summary

The University of Denver’s Office of Graduate Education seeks a Student Services Coordinator to provide administrative and operational support for graduate student services, with a focus on graduation processing, degree completion reviews, academic records management, and thesis/dissertation review.

The role requires detail orientation, independence, and the ability to manage cyclical processes in a fast-paced environment.

Qualifications

• Bachelor’s degree required.
• At least 1 year of professional experience, preferably in higher education or related field.
• 2-4 years of professional experience preferred.
• Experience in university student services or academic administration.
• Experience using student information systems such as Banner.
• Experience reviewing academic records, curriculum requirements, degree audits, or graduation evaluations.
• Experience interpreting and applying academic policies and procedures.

Responsibilities

• Review graduation applications and conduct comprehensive evaluations of student academic records.
• Verify completion of degree requirements and identify remaining requirements.
• Prepare and distribute graduation evaluations to students and academic departments.
• Maintain accurate graduation and degree-completion records.
• Collaborate with academic departments to resolve degree audit discrepancies and student record issues.
• Process approved course substitutions, waivers, exceptions, and other record updates.
• Interpret and apply academic, graduation, and university policies consistently and accurately.
• Review theses and dissertations for compliance with university formatting requirements.
• Approve formatting prior to final submission and provide guidance to students.
• Serve as a primary point of contact for inquiries related to graduation, degree requirements, academic policies, and student records.
• Communicate effectively with students, faculty, and staff while providing customer service.
• Assist with commencement preparation and the Office of Graduate Education duties.

Skills

Analytical skills

Attention to detail

Communication skills

Customer service

Time management

Education

Bachelor's degree

Tools

Banner

Job description

The University of Denver’s Office of Graduate Education seeks a Student Services Coordinator to provide administrative and operational support for graduate student services, with a focus on graduation processing, degree completion reviews, academic records management, and thesis/dissertation review.

The role requires detail orientation, independence, and the ability to manage cyclical processes in a fast-paced environment.