Graduate Customer Experience Analytics Intern

Highmark Health; Arizona; In loco; USD 28.000 - 34.000; Tempo pieno

Descrizione del lavoro

United Concordia Dental is offering a Summer 2027 Customer Experience Analyst Graduate Internship to gain hands-on experience in customer experience strategy, digital optimization, journey analytics, and experience design within a healthcare setting.

Interns will work with leaders across marketing, product, and analytics to analyze customer interactions and identify opportunities for seamless, personalized experiences across touchpoints.

Competenze

• Bachelor’s degree or higher is required.
• Pursuit of a graduate degree full or part-time in an accredited college or university is required.

Mansioni

• Communicate effectively with colleagues and stakeholders.
• Under supervision, provide professional services aligned to day-to-day objectives.
• Join projects to develop professional skills and organizational capabilities.
• Participate in planning and implementation of unit projects and initiatives.
• Conduct research and reporting with recommendations as needed.
• Engage in related studies or enrichment programs for objectives.
• Perform miscellaneous duties as assigned.

Conoscenze

Communication

Data analysis

UX research

VOC analytics

Formazione

Bachelor’s degree

Graduate degree in progress (full/part-time)

Strumenti

Adobe Analytics

Descrizione del lavoro

United Concordia Dental is offering a Summer 2027 Customer Experience Analyst Graduate Internship to gain hands-on experience in customer experience strategy, digital optimization, journey analytics, and experience design within a healthcare setting.

Interns will work with leaders across marketing, product, and analytics to analyze customer interactions and identify opportunities for seamless, personalized experiences across touchpoints.