Golf Shop Guest Experience Associate

Arrowood Golf Course; California (MO); On-site; USD 26,000 - 38,000; Full time

Job summary

Arrowood Golf Course seeks a customer-focused associate to deliver exceptional guest service, greet visitors warmly, and promote merchandise and events. You will handle tee-time check-ins, operate the POS, respond to inquiries, and help keep the pro shop organized and well-stocked.

This role supports daily operations and emphasizes safety and professional conduct. The successful candidate will be reliable, communicative, and able to contribute to a positive experience for guests and members

Qualifications

• Provide excellent customer service to guests, event attendees, employees, and visitors.
• Greet guests in a courteous and friendly manner and provide exceptional guest service.
• Promote and sell merchandise, events, and communicate current promotions to guests.

Responsibilities

• Assist guests with merchandise and tee-time check-ins to ensure smooth operations.
• Operate a point-of-sale system for merchandise and rentals.
• Respond to inquiries via phone, email, and in person regarding course conditions and events.
• Maintain the golf shop appearance and assist with monthly inventory as needed.
• Follow safety, guidelines, and workflow requirements to support daily operations.

Skills

Customer service

Communication skills

Greet guests

Sales & promotions

POS operation

Tools

POS system

Job description

Arrowood Golf Course seeks a customer-focused associate to deliver exceptional guest service, greet visitors warmly, and promote merchandise and events. You will handle tee-time check-ins, operate the POS, respond to inquiries, and help keep the pro shop organized and well-stocked.

This role supports daily operations and emphasizes safety and professional conduct. The successful candidate will be reliable, communicative, and able to contribute to a positive experience for guests and members