Golf Shop Guest Services Associate

The Clubs of Kingwood; Hilliard (OH); On-site; USD 25,000 - 34,000; Full time

Job summary

Invited is seeking a Golf Shop Attendant to promote golf and the club’s offerings while delivering exceptional customer service to members and guests. You will assist with merchandise selections, maintain an organized shop, and provide information about club services and events.

You will support inventory control, collaborate with pro-shop staff, and ensure smooth operations and a high standard of service for daily golf operations and events.

Qualifications

• Experience in customer service or retail, with basic understanding of golf operations, equipment, and etiquette.
• Strong interpersonal and communication skills for member and guest interactions.
• Familiarity with POS systems and basic cash handling procedures.

Responsibilities

• Welcome golfers and process charges at the register while ensuring accurate tee-time check-in.
• Adhere to cash handling procedures and club standards.
• Manage member/guest inquiries, tee-time bookings, and professional conversations.
• Maintain an organized, visually appealing pro shop and stock levels of merchandise.
• Assist with inventory receiving, returns, and special orders; notify customers when arrivals occur.

Skills

Customer service

Retail experience

POS systems

Golf knowledge

Interpersonal skills

Cash handling

Education

High school diploma or GED

Tools

POS systems

Job description

Invited is seeking a Golf Shop Attendant to promote golf and the club’s offerings while delivering exceptional customer service to members and guests. You will assist with merchandise selections, maintain an organized shop, and provide information about club services and events.

You will support inventory control, collaborate with pro-shop staff, and ensure smooth operations and a high standard of service for daily golf operations and events.