Golf Shop Concierge — Customer Experience & Sales

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; New Jersey; On-site; USD 22,000 - 25,000; Full time

Job summary

PGA TOUR Superstore is seeking a Customer Service Associate to engage customers at the cashier and club desk, ensuring a best-in-class experience. You will process payments, handle returns and promotions, and help maintain a clean front-end area.

You should have strong communication, basic computer skills, and retail/cashier experience. Flexible schedule including nights and weekends may be required.

Qualifications

• Strong listening and interpersonal skills with clear communication.
• Basic computer skills including Microsoft Office Suite.
• Ability to manage multiple priorities to meet deadlines.
• High School Diploma or equivalent required.
• Retail sales or customer service experience preferred.

Responsibilities

• Engage customers in cashier and club desk areas to provide world-class service.
• Handle returns, exchanges, gift cards, and promotions at checkout.
• Maintain front-end areas with clean, well-stocked merchandise and signage.
• Process payments securely according to SOP.
• Promote promotions and educate customers on offerings.

Skills

Communication

Organization

Customer service

Sales support

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore is seeking a Customer Service Associate to engage customers at the cashier and club desk, ensuring a best-in-class experience. You will process payments, handle returns and promotions, and help maintain a clean front-end area.

You should have strong communication, basic computer skills, and retail/cashier experience. Flexible schedule including nights and weekends may be required.