Front‑End Retail Associate — Customer Service & Sales

PGA TOUR Superstore; California (MO); On-site; USD 20,664 - 23,419; Full time

Job summary

PGA TOUR Superstore is seeking a Customer Service Associate to engage customers in the Cashier Area and Club Desk, ensuring a seamless checkout experience. You will process returns, exchanges, gift cards, and promotions while keeping the front-end organized and secure.

The role requires strong communication, basic computer skills, and the ability to stand for long periods. Flexible availability including nights and weekends is expected.

Qualifications

• Excellent communication skills and ability to interact cross-functionally.
• Basic computer skills including MS Office.
• Strong organizational skills.
• High school diploma or equivalent.
• Retail or customer service experience preferred.
• Ability to stand, climb, lift up to 30 lb, and work flexible hours.

Responsibilities

• Engage customers in the Cashier Area and Club Desk to deliver world-class service.
• Process returns, exchanges, gift cards, and promotions accurately.
• Maintain a clean, organized front-end area and merchandising presence.
• Handle payments securely and according to SOP.
• Answer product questions and direct customers to needs.
• Stay updated on promotions and store events.

Skills

Communication

Computer

Organization

Accountability

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore is seeking a Customer Service Associate to engage customers in the Cashier Area and Club Desk, ensuring a seamless checkout experience. You will process returns, exchanges, gift cards, and promotions while keeping the front-end organized and secure.

The role requires strong communication, basic computer skills, and the ability to stand for long periods. Flexible availability including nights and weekends is expected.