Golf Retail Front-End Specialist & Customer Expert

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Arizona; On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Vacation time

Merchandise discount

Performance-based bonus opportunities

PGA membership dues reimbursement

Job summary

PGA TOUR Superstore is seeking a Customer Service Associate to greet customers, process transactions, and support front-end operations. You will assist with returns, exchanges, gift cards, and promotions while delivering friendly, knowledgeable service.

Responsibilities include addressing product questions, maintaining front-end presentation, and staying updated on promotions to enhance the customer experience. Flexibility for evenings, weekends, and holidays is expected.

Qualifications

• Strong listening and interpersonal skills with good written/verbal communication.
• Basic computer skills and familiarity with Office applications.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Engage with customers at the front-end to provide world-class service.
• Handle returns, exchanges, gift cards and promotions accurately.
• Assist with front-end operations and keep the area clean and well-presented.
• Answer product questions and direct customers to store areas or staff as needed.
• Stay informed about promotions and merchandising to support sales.

Skills

Communication

Computer skills

Organization

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore is seeking a Customer Service Associate to greet customers, process transactions, and support front-end operations. You will assist with returns, exchanges, gift cards, and promotions while delivering friendly, knowledgeable service.

Responsibilities include addressing product questions, maintaining front-end presentation, and staying updated on promotions to enhance the customer experience. Flexibility for evenings, weekends, and holidays is expected.