Golf Retail Customer Experience Specialist

Golf & Tennis Pro Shop; Novi (MI); Vor Ort; USD 21.000 - 23.000; Vollzeit

Benefits dieser Stelle

Medical coverage

401(k) retirement plan

Vacation time

Merchandise discount

Bonus opportunities

Dues reimbursement

Zusammenfassung

PGA TOUR Superstore is hiring a Customer Service Associate to engage customers at the front end, process payments, handle returns, exchanges, and promotions, and maintain a premium store presentation. You will answer product questions, provide store information, and drive the best-in-class customer experience through attentive service.

This role requires strong communication, basic computer skills, and the ability to multitask in a fast-paced retail environment.

Qualifikationen

• Strong listening and interpersonal communication skills.
• Basic knowledge of Microsoft Office.
• Ability to organize multiple priorities to meet deadlines.
• High School Diploma or equivalent.
• Retail sales or customer service experience preferred.

Aufgaben

• Engage with customers at the front end and provide world-class service.
• Greet and engage customers in the cashier area and club desk.
• Process returns, exchanges, gift cards, and promotions accurately.
• Maintain clean, organized front-end areas to support sales.
• Assist in keeping merchandise presence and visual appeal.
• Handle payments securely and in accordance with SOPs.
• Answer product questions and direct customers to store areas as needed.
• Stay informed on promotions and marketing events.

Kenntnisse

Communication

Computer skills

Organization

Ausbildung

High School Diploma

Tools

Microsoft Office

Jobbeschreibung

PGA TOUR Superstore is hiring a Customer Service Associate to engage customers at the front end, process payments, handle returns, exchanges, and promotions, and maintain a premium store presentation. You will answer product questions, provide store information, and drive the best-in-class customer experience through attentive service.

This role requires strong communication, basic computer skills, and the ability to multitask in a fast-paced retail environment.