Golf Retail Customer Specialist - Flexible Hours

pgatoursuperstore; Orlando (FL); On-site; USD 31,000 - 35,000; Full time

Job summary

PGA TOUR Superstore is seeking a Customer Service Associate in Orlando. You will engage customers at the Cashier Area and Club Desk, processing returns, exchanges, gift cards, and promotions while maintaining a clean front-end area.

The role requires strong communication, basic computer skills, and a customer-focused mindset. You will handle payments securely, provide product information, and stay informed about promotions to help drive sales and deliver a best-in-class customer experience.

Qualifications

• Strong listening and interpersonal communication abilities.
• Good verbal and written communication skills.
• Basic computer skills and familiarity with Microsoft Office.
• Retail or customer-service experience preferred.

Responsibilities

• Engage with every customer and deliver world-class service in front-end areas.
• Handle returns, exchanges, gift cards, and promotions accurately.
• Assist in maintaining a premiere merchandise presence and clean front-end areas.
• Process payments securely and respond to product questions as needed.
• Stay updated on promotions and store events to drive sales.

Skills

Communication

Organization

Customer service

MS Office

Education

High School Diploma

Tools

Microsoft Office

Job description

PGA TOUR Superstore is seeking a Customer Service Associate in Orlando. You will engage customers at the Cashier Area and Club Desk, processing returns, exchanges, gift cards, and promotions while maintaining a clean front-end area.

The role requires strong communication, basic computer skills, and a customer-focused mindset. You will handle payments securely, provide product information, and stay informed about promotions to help drive sales and deliver a best-in-class customer experience.