Front-End Guest Experience Specialist — Flexible Hours

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Orlando (FL); On-site; USD 21,000 - 23,000; Part time

Job summary

PGA TOUR Superstore in Orlando, FL is seeking a Customer Service Associate to engage customers at the cashier area and club desk, processing returns, exchanges, gift cards, and promotions while keeping the front-end area clean and organized. You will handle payments securely, provide product information, and stay updated on promotions to help drive sales.

The role requires flexible availability, including nights, weekends, and holidays, and the ability to stand for extended periods and lift up

Qualifications

• Strong listening and interpersonal skills and ability to communicate cross-functionally.
• Retail sales or customer service experience preferred.
• Basic computer skills and ability to multitask in a fast-paced environment.

Responsibilities

• Engage with customers at the Cashier Area and Club Desk to provide world-class service.
• Process returns, exchanges, gift cards, and promotions accurately.
• Handle payments securely and follow SOPs for transactions.

Skills

Communication

Retail experience

Cash handling

Microsoft Office

Education

High School Diploma

Tools

POS software

Microsoft Office

Job description

PGA TOUR Superstore in Orlando, FL is seeking a Customer Service Associate to engage customers at the cashier area and club desk, processing returns, exchanges, gift cards, and promotions while keeping the front-end area clean and organized. You will handle payments securely, provide product information, and stay updated on promotions to help drive sales.

The role requires flexible availability, including nights, weekends, and holidays, and the ability to stand for extended periods and lift up