Golf Retail Customer Experience Specialist

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Greenville (SC); On-site; USD 2,066,000 - 2,342,000; Full time

Job summary

PGA TOUR Superstore is looking for an enthusiastic Customer Service Associate to join our front-end team in Greenville. You will engage customers at the Cashier Area and Club Desk, handle payments, returns, exchanges, gift cards, and promotions with accuracy.

As part of a fast-growing specialty retailer, you will help drive sales and deliver a best-in-class customer experience, while staying informed on promotions and store policies. Must be able to stand for long periods and work flexible hours.

Qualifications

• Strong listening and interpersonal skills required.
• Basic computer skills with ability to use Microsoft Office.
• Able to organize multiple priorities and meet deadlines.

Responsibilities

• Engage customers in cashiers/club desk with world-class service.
• Process returns, exchanges, gift cards, and promotions accurately.
• Maintain clean, professional Front-End area and assist with merchandising.

Skills

Communication

Computer basics

Organization

Education

High School Diploma

Tools

Microsoft Office

Job description

PGA TOUR Superstore is looking for an enthusiastic Customer Service Associate to join our front-end team in Greenville. You will engage customers at the Cashier Area and Club Desk, handle payments, returns, exchanges, gift cards, and promotions with accuracy.

As part of a fast-growing specialty retailer, you will help drive sales and deliver a best-in-class customer experience, while staying informed on promotions and store policies. Must be able to stand for long periods and work flexible hours.