Guest Experience Specialist – Golf Retail

Golf & Tennis Pro Shop; Tampa (FL); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Medical, dental, and vision coverage

Company-matching 401(k)

Vacation time

Associate merchandise discount

Bonus opportunities

Job summary

PGA TOUR Superstore is seeking an energetic Customer Service Associate in Tampa, FL. You will engage customers at the cashier and club desk, process returns and promotions, and help maintain a premier front-end experience.

The role requires clear communication, basic computer skills, and a willingness to learn store policies. Responsibilities include handling payments securely, answering questions, and supporting merchandising and promotions.

Qualifications

• High school diploma or equivalent required.
• Retail sales or customer-service experience preferred.
• Strong communication and computer skills; able to multitask and stay organized.

Responsibilities

• Engage customers in cashier and club desk areas with world class service.
• Process returns, exchanges, gift cards, promotions, and loyalty rewards.
• Handle payments securely and accurately following SOPs.
• Maintain a clean, organized front-end area to support a positive customer experience.
• Answer product questions and direct customers to store areas or team members as needed.
• Stay informed on promotions and merchandising to support sales.

Skills

Communication

Computer

Organization

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore is seeking an energetic Customer Service Associate in Tampa, FL. You will engage customers at the cashier and club desk, process returns and promotions, and help maintain a premier front-end experience.

The role requires clear communication, basic computer skills, and a willingness to learn store policies. Responsibilities include handling payments securely, answering questions, and supporting merchandising and promotions.