Golf Retail Associate: Front‑End & Customer Experience

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Jacksonville (FL); On-site; USD 21,000 - 23,000; Full time

Job summary

PGA TOUR Superstore in Jacksonville, FL is hiring a Customer Service Associate to engage customers at the Cashier Area and Club Desk, ensuring a best-in-class checkout experience. You will process returns, exchanges, gift cards, and promotions while maintaining a clean front-end area and providing product information.

As part of our team, you will accept payments securely, stay updated on promotions, and build lasting customer relationships that drive sales and loyalty.

Qualifications

• Strong listening and interpersonal skills.
• Good verbal and written communication.
• Basic computer skills with Microsoft Office Suite.
• Ability to organize multiple priorities to meet deadlines.

Responsibilities

• Engage customers at the Cashier Area and Club Desk with world-class service.
• Process returns, exchanges, gift cards, and promotions.
• Maintain a clean, organized Front-End area and merchandise presence.
• Accept payments securely and provide product information.
• Stay updated on promotions and drive sales and the customer experience.

Skills

Communication

Computer skills

Organization

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

PGA TOUR Superstore in Jacksonville, FL is hiring a Customer Service Associate to engage customers at the Cashier Area and Club Desk, ensuring a best-in-class checkout experience. You will process returns, exchanges, gift cards, and promotions while maintaining a clean front-end area and providing product information.

As part of our team, you will accept payments securely, stay updated on promotions, and build lasting customer relationships that drive sales and loyalty.