GM Team Leader — Lead a Guest-First Team

Target; South Charleston (WV); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Paid sick leave

Paid national holidays

Paid vacation

Job summary

Target is seeking a General Merchandise Team Leader in Charleston, WV to lead daily operations, guest service initiatives and team development. You will ensure products are in stock, accurately priced and well-presented on the sales floor while coaching hourly team members and aligning with leadership on priorities.

You’ll drive guest engagement, monitor metrics, and guide your team through busy shifts, holidays, and peak periods, upholding Target's service standards and store goals while

Qualifications

• Guest service fundamentals and building a guest-first culture on your team.
• Retail business fundamentals including department sales trends, inventory management, pricing and promotions strategies.
• Leading a team by planning department daily/weekly workload to support business priorities and deliver sales goals.
• Coaching and training hourly team members to develop a strong, capable team.

Responsibilities

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
• Ensures every team member is trained and consistently delivers on Target’s guest experience commitments
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments
• Reviews area guest, financial, and team outcome metrics to identify opportunities and drive action
• With direct leader guidance, lead the execution of daily/weekly workload to deliver department and store sales goals
• Educate the team on how operational procedures affect inventory management, store profitability, and product availability
• Help assess reporting to identify gaps in GM processes and develop a plan to resolve
• Be an expert of operations, accuracy, process and efficiency
• Lead and assign daily tasks to team members based on workload and traffic patterns
• Help establish goals and hold team members accountable to expectations
• Assist with fulfillment processes and reporting to ensure accuracy and timely delivery
• Maintain product availability, accurate pricing and signage on the sales floor
• Stay informed about trends and products to educate team members

Skills

Guest service fundamentals

Guest-first culture

Retail business fundamentals

Team leadership

Coaching and training

Job description

Target is seeking a General Merchandise Team Leader in Charleston, WV to lead daily operations, guest service initiatives and team development. You will ensure products are in stock, accurately priced and well-presented on the sales floor while coaching hourly team members and aligning with leadership on priorities.

You’ll drive guest engagement, monitor metrics, and guide your team through busy shifts, holidays, and peak periods, upholding Target's service standards and store goals while