GM Team Leader: Lead, Coach & Elevate Guest Experience

Target; Crystal (MN); On-site; USD 33,000 - 56,000; Full time

Job summary

Target is seeking a General Merchandise Team Leader in a storefront environment in the United States. You will drive guest experience and oversee daily operations, merchandising, and team leadership to ensure products are in stock, correctly priced, and well-presented.

The role emphasizes coaching hourly team members, meeting sales goals, and maintaining compliance with store policies and safety standards. A high school diploma or equivalent is required and prior retail leadership experience is

Qualifications

• Guest service fundamentals and experience building a guest-first culture on your team.
• Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies.
• Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency.
• Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent.
• Coaching and training hourly team members to build a team of hourly team members with direction from your direct leader.

Responsibilities

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
• Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
• Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviors and execution.
• With your direct leader's guidance, lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement, including receiving products, merchandising, signing, setting and updating merchandise salesfloor displays, sampling, restocking shelves, organizing backrooms, and price change for GM areas.

Education

High school diploma or equivalent

Job description

Target is seeking a General Merchandise Team Leader in a storefront environment in the United States. You will drive guest experience and oversee daily operations, merchandising, and team leadership to ensure products are in stock, correctly priced, and well-presented.

The role emphasizes coaching hourly team members, meeting sales goals, and maintaining compliance with store policies and safety standards. A high school diploma or equivalent is required and prior retail leadership experience is