GM - Service, Installation & Equipment Growth

Smart Care Solutions; New York (NY); Hybrid; USD 180,000 - 280,000; Full time

Job summary

Smart Care Solutions is seeking a General Manager to lead the Service, Installation and Equipment businesses. The role requires strong technical skills, excellent communication, problem-solving, and time management.

You will build client relationships, supervise leaders, and drive profitable growth while maintaining safety and service quality. You will also oversee planning, budgeting, and performance reporting, travel within the market, and alignment with company policies.

Qualifications

• Bachelor’s Degree in Construction Management (or similar degree) with technical and financial components.
• 8-10 years of managerial/supervisory experience in a service-related industry.
• 2+ years of previous P&L ownership and responsibility.
• 3+ years of customer relationship development and management experience.
• P&L accountability (minimum $10 Million responsibility).
• Experience leading a technical workforce.
• Understanding of end-to-end sales to cash processes.
• Experience with service apps and dispatch systems.
• Experience in HVAC, Grocery, Foodservice or equipment repair industries.
• Willingness to travel within the market and engage with customers.

Responsibilities

• Supervises and directs Leaders in Service, Installation and Equipment.
• Builds the selling organization to grow share and deepen customer relationships.
• Ensure a safe work environment and report injuries promptly.
• Manage the business P&L and overall financial health.
• Achieve 10% annual growth in top line sales and EBITDA.
• Prepare annual operating plan and budgets with department heads.
• Uphold company values and integrity; follow policies.
• Meet with direct reports weekly.

Skills

Strong communication

Problem solving

Time management

Organized

Rapport building with customers and员工

Sales ability

Education

Bachelor’s Degree in Construction Management or similar

Tools

MS Office

Job description

Smart Care Solutions is seeking a General Manager to lead the Service, Installation and Equipment businesses. The role requires strong technical skills, excellent communication, problem-solving, and time management.

You will build client relationships, supervise leaders, and drive profitable growth while maintaining safety and service quality. You will also oversee planning, budgeting, and performance reporting, travel within the market, and alignment with company policies.