General Manager

Synerfac Technical Staffing; Bethlehem (Northampton County); On-site; USD 140,000 - 240,000; Full time

Job summary

Synerfac Technical Staffing is recruiting on behalf of a growing HVAC service company for an experienced General Manager. The role leads operations, drives profitability, and guides growth in a service-focused environment.

The GM will oversee service, installation, dispatch, and admin, optimize scheduling and resource allocation, and own the P&L. Requires 7+ years in HVAC/related leadership and a Bachelor’s in Business/Operations Management.

Qualifications

• 7+ years in leadership roles within HVAC, construction, or related service industries.
• Bachelor's degree in Business, Operations Management, or related field.
• Strong understanding of P&L management, budgeting, and operational KPIs.
• Proficient with service management software (e.g., ServiceTitan, Housecall Pro) and MS Office.

Responsibilities

• Provide strategic direction and day-to-day leadership for all departments (service, installation, dispatch, and admin).
• Ensure efficient scheduling, dispatching, and resource allocation to maximize productivity and minimize downtime.
• Monitor KPIs such as job completion rates, technician productivity, and customer satisfaction scores.
• Own the P&L for the company; monitor revenue, expenses, and profitability.

Skills

Leadership

P&L Management

Strategic Direction

Team Management

Customer Satisfaction

Education

Bachelor's degree in Business/Operations Management

Tools

ServiceTitan

Housecall Pro

MS Office Suite

Job description

Our client is a growing HVAC Service company seeking an experienced General Manager to lead operations, drive profitability, and ensure the continued growth and success of the business. This role requires a proven leader with a strong background in managing teams, overseeing financial performance, and implementing operational strategies in a service-based environment.

• Provide strategic direction and day-to-day leadership for all departments (service, installation, dispatch, and admin).
• Ensure efficient scheduling, dispatching, and resource allocation to maximize productivity and minimize downtime.
• Monitor KPIs such as job completion rates, technician productivity, and customer satisfaction scores.
• Own the P&L for the company; monitor revenue, expenses, and profitability.
• Must have 7+ years in leadership roles within HVAC, construction, or related service industries; prior experience as a GM, VP, or senior manager required.
• Must have a Bachelor"s degree in Business, Operations Management, or related field.
• Must have a Strong understanding of P&L management, budgeting, and operational KPIs.
• Must be proficient with service management software (e.g., ServiceTitan, Housecall Pro) and MS Office Suite.