GM of Enterprise Collaboration Growth & AI Strategy

Zoom; Denver (CO); Hybrid; USD 310,000 - 410,000; Full time

Benefits offered by this job

Hybrid work model

Benefits program

Job summary

Zoom Workplace is seeking a seasoned General Manager to own the strategic and revenue trajectory across the Workplace portfolio. You will define multi-year growth plans, shape competitive strategy, and drive global expansion with strong collaboration across geo sales, customer success, product, engineering, and marketing.

You will lead a cross-functional team, partner with executive leadership, and champion AI-driven differentiation as a core differentiator in the market.

Qualifications

• 15+ years of progressive leadership in SaaS, enterprise software, or collaboration technology.
• 7+ years in senior GTM or general management roles overseeing a $100M+ ARR.
• Experience operating at CEO/C-suite and Board reporting levels.
• Deep understanding of modern workplace tech incl. meetings, messaging, AI-powered tools, and hybrid work trends.
• Proven ability to build and scale cross-functional GTM teams.

Responsibilities

• Define the multi-year strategic roadmap for Zoom Workplace and translate AI-first vision into growth plans.
• Own competitive strategy, pricing, and GTM for the Workplace portfolio with cross-functional alignment.
• Drive new business, upsell, cross-sell, and expansion with focus on ARR growth and net retention.
• Partner with Geo Sales Leadership across regions to localize Workplace strategies and enable field execution.
• Collaborate with Product and Engineering to influence the roadmap and accelerate customer adoption.

Skills

SaaS leadership

GTM strategy

Executive communication

Matrix leadership

Analytical mindset

AI/Product fluency

Tools

Salesforce

Analytics tools

Job description

Zoom Workplace is seeking a seasoned General Manager to own the strategic and revenue trajectory across the Workplace portfolio. You will define multi-year growth plans, shape competitive strategy, and drive global expansion with strong collaboration across geo sales, customer success, product, engineering, and marketing.

You will lead a cross-functional team, partner with executive leadership, and champion AI-driven differentiation as a core differentiator in the market.