Global Supply Chain Solutions Director (Remote)

Kinaxis Inc.

Austin (TX)

Remote

USD 180,000 - 260,000

Full time

34 hours ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Flexible vacation & Kinaxis Days

Flexible work options

Wellbeing programs

Virtual fitness classes

Mentorship & career development

Recognition programs & referrals

Hackathons

Job summary

Kinaxis is seeking a Global Account Director to drive transformation and growth for its largest enterprise customers. You will develop global account strategies, influence executive stakeholders, and orchestrate cross-functional teams across product, CS, and services to deliver high-value solutions.

You will partner with Sales and Renewals to create joint account plans, identify expansion opportunities, and drive growth through SQL generation.

Qualifications

Bachelor’s degree in Business, Engineering, Supply Chain Management or related field; MBA preferred.
10+ years managing Forbes Top 100/global accounts and leading strategic client relationships.
Exceptional leadership, communication, and collaboration to influence executives.
Cross-functional orchestration across regions to drive retention and growth.
Deep expertise in Supply Chain Management.
Proven ability to identify expansion opportunities, influence NRR and SQL generation.
Experience with SaaS solutions and driving business outcomes.
PMP certification considered an asset.
Willingness to travel up to 20% to global client sites.

Responsibilities

Orchestrate Kinaxis’ relationships with global stakeholders and understand their org structures and goals.
Develop and implement a governance model for global enterprise accounts to ensure high-value delivery.
Lead cross-functional Kinaxis teams to create unified strategies for customer transformation.
Collaborate with Sales and Renewals to plan accounts, identify expansions, and drive SQL generation.
Influence NRR by adoption, retention readiness, and expansion triggers across portfolios.
Oversee light licensing/usage tracking to enhance account value and growth.
Act as a liaison to executive leadership, linking Kinaxis solutions to business challenges.
Negotiate roadmaps to prioritize Kinaxis innovations for strategic goals.
Champion change management for seamless solution adoption and value realization.
Define customer KPIs and metrics, offering strategic value realization recommendations.
Manage escalations with rapid-response strategies to preserve trust.