Global Strategy & Operations Director for AI Programs & Scaling

Salesforce; San Francisco (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

Salesforce is seeking a senior Operations/Strategy leader to own analytics and day-to-day programs for the AI Labs initiative. You will drive pipeline, adoption, delivery, and customer outcomes with one consistent data set.

You will lead market sizing, capacity models, and build-versus-buy analyses, delivering concise recommendations and scalable processes across regions. Strong writing for executives is essential.

Qualifications

• 8+ years in strategy, operations, program management, or corporate strategy within a high-growth software business.
• Advanced analytics with SQL or CRM Analytics.
• Experience running global programs across regions and functions.
• Experience turning a one-off into scalable global processes.
• Clear, concise executive writing and memos.
• Data-driven sourcing with sources and confidence levels.

Responsibilities

• Own analytics for pipeline, adoption, delivery, and outcomes with traceable sources.
• Provide market sizing, capacity models, pricing tests; offer recommendations.
• Run day-to-day programs: reviews, launches, field readiness, cross-team workstreams.
• Make concepts repeatable with plays, owners, measures, and training paths.
• Scale plays across regions and teams with consistent standards.
• Draft V2MOMs, decision memos, and executive updates for quick understanding.
• Identify unowned problems, scope them, and bring actionable plans.

Skills

Strategy

Operations

Program management

Management consulting

Corporate strategy

Analytics

SQL

CRM Analytics

Scalability

Executive communication

Writing for executives

Sourcing discipline

Salesforce

Tools

SQL

CRM Analytics

Job description

Salesforce is seeking a senior Operations/Strategy leader to own analytics and day-to-day programs for the AI Labs initiative. You will drive pipeline, adoption, delivery, and customer outcomes with one consistent data set.

You will lead market sizing, capacity models, and build-versus-buy analyses, delivering concise recommendations and scalable processes across regions. Strong writing for executives is essential.