Strategic Planning & Operations Leader

salesforce.com, inc.; Seattle (WA); On-site; USD 123,000 - 186,000; Full time

Job summary

Salesforce is seeking a high-visibility Program & Project Manager to build the operational foundation for its fastest-growing AI-driven business. You will run operating rhythms, analyze deviations from plan, and prep for senior AI Labs leadership reviews with structured insights.

The role requires strong operational rigor, the ability to work in ambiguity, and a proactive, questions-first mindset to keep numbers honest and forecasts accurate.

Qualifications

• 5+ years of experience in business operations, strategy & operations, FP&A, consulting, or a comparable analytical field.
• Background in investment banking, management consulting, or a startup environment strongly preferred.
• Advanced analytical and data modeling skills.
• Excellent written and verbal communication, with the ability to present to senior executives and build alignment.

Responsibilities

• Drive quarterly and annual business planning cycles (quarterly/annual), translating strategy into budgets and forecasts.
• Program manage complex operational initiatives, coordinating cross-functional teams for end-to-end execution.
• Lead forward-planning and scenario modeling for capacity, resourcing, and budget needs.
• Build scalable reporting infrastructure and executive dashboards from raw data.
• Own headcount planning, variance tracking, and linking planning cycles.
• Partner with Finance, Recruiting, TPM, Data Management, and CSG to align inputs.
• Identify gaps and friction in planning processes and drive end-to-end resolution.

Skills

Business operations

Strategy & operations

FP&A

Consulting

Analytical field

Tableau

SQL

Tools

Tableau

SQL

Job description

Salesforce is seeking a high-visibility Program & Project Manager to build the operational foundation for its fastest-growing AI-driven business. You will run operating rhythms, analyze deviations from plan, and prep for senior AI Labs leadership reviews with structured insights.

The role requires strong operational rigor, the ability to work in ambiguity, and a proactive, questions-first mindset to keep numbers honest and forecasts accurate.