Strategic Operations Lead — AI Planning

salesforce.com, inc.; Atlanta (GA); On-site; USD 123,000 - 186,000; Full time

Job summary

Salesforce, inc. is seeking a seasoned business operations leader to own the operating rhythm for a high-visibility AI initiatives team.

You will drive quarterly/annual planning, manage cross-functional programs, and build scalable reporting and dashboards for senior leadership. The role requires 5+ years in operations/FP&A with strong analytical and communication skills, and the ability to navigate ambiguity in a fast-paced SaaS environment.

Qualifications

• 5+ years in business operations, strategy & ops, FP&A, or analytics.
• Experience in SaaS or high-growth tech preferred.
• Strong analytical and data modeling skills.
• Excellent written and verbal communication.
• Ability to influence cross-functional stakeholders.
• Comfort with ambiguity and strategic thinking.

Responsibilities

• Lead quarterly/annual business planning cycles with budgets and forecasts.
• Program manage cross-functional initiatives and track milestones.
• Lead scenario planning for capacity, resourcing, and budgets.
• Build scalable reporting infrastructures and executive dashboards.
• Own headcount planning and variance tracking.
• Collaborate with Finance, Recruiting, TPM, Data Management, and CSG.
• Identify gaps in planning processes and drive end-to-end resolution.

Skills

5+ years experience

Analytical modeling

Cross-functional partner

Executive communication

Ambiguity management

SaaS experience

Data-driven decision making

Tools

Tableau

SQL

Job description

Salesforce, inc. is seeking a seasoned business operations leader to own the operating rhythm for a high-visibility AI initiatives team.

You will drive quarterly/annual planning, manage cross-functional programs, and build scalable reporting and dashboards for senior leadership. The role requires 5+ years in operations/FP&A with strong analytical and communication skills, and the ability to navigate ambiguity in a fast-paced SaaS environment.