Post-Sales Cyber Risk Sales Engineer (Remote)
UpGuard Inc.
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Benefits offered by this job
Job summary
UpGuard is seeking a dynamic Customer Sales Engineer to be the primary technical expert for the Account Management team, focusing on expansion and renewals. You will demonstrate advanced value across multi-product offerings and architect solutions that drive growth within existing customers.
You will excel in a post-sales, product authority role, translating complex security concepts into business outcomes and collaborating with Sales, Success, and Product teams to deliver measurable results.
Qualifications
- 3+ years in a customer-facing, post-sales technical role such as Renewals focused Sales Engineer or Solutions Consultant.
- Strong commercial acumen with sales and success teams to hit revenue targets.
- Deep understanding of cybersecurity and GRC tools and ecosystems.
Responsibilities
- Drive product activation during renewal and expansion cycles with exceptional customer experience.
- Support customers during trials/POCs and define goals to influence requirements.
- Be the technical point of contact for renewal/expansion inquiries and provide expert guidance.
- Assist with security assessments, RFPs, and business cases as needed.
- Collaborate across teams to improve trial/POC experiences with insights and improvements.
Skills
Tools
Job description
UpGuard is seeking a dynamic Customer Sales Engineer to be the primary technical expert for the Account Management team, focusing on expansion and renewals. You will demonstrate advanced value across multi-product offerings and architect solutions that drive growth within existing customers.
You will excel in a post-sales, product authority role, translating complex security concepts into business outcomes and collaborating with Sales, Success, and Product teams to deliver measurable results.
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