Global SOC Operations Lead — Service Delivery & Growth
Quick USA Inc.
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Benefits offered by this job
Job summary
Quick USA Inc. is seeking a Security Operations Center (SOC) Operations Lead in Plano, TX. You will own end-to-end security service delivery, governance, and customer engagement across global clients in a hybrid work setting.
The role focuses on shaping service strategy, guiding technical leads, and ensuring high-quality SOC services with emphasis on scalability and ongoing improvement.
Qualifications
- Proven leadership of SOC or cybersecurity service teams.
- Experience leading security service delivery and governance.
- Strong understanding of threat detection and incident response.
- Experience driving service quality, scalability, and efficiency.
Responsibilities
- Own end-to-end security service delivery and governance.
- Serve as primary service contact for global customers.
- Assess customer needs to shape service strategy and delivery plans.
- Lead cross-functional programs with milestones and risks.
- Coach the service delivery team with technical leads.
- Partner with security analytics and incident response teams.
- Drive efficiency, scalability, and process improvements.
- Report performance and strategic progress to leadership.
- Develop growth plans to expand customer adoption.
Skills
Education
Job description
Quick USA Inc. is seeking a Security Operations Center (SOC) Operations Lead in Plano, TX. You will own end-to-end security service delivery, governance, and customer engagement across global clients in a hybrid work setting.
The role focuses on shaping service strategy, guiding technical leads, and ensuring high-quality SOC services with emphasis on scalability and ongoing improvement.
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