Global SAP Delivery & Operations Manager

EY; Arlington (VA); On-site; USD 139,000 - 290,000; Full time

Job summary

EY is seeking a Senior SAP Delivery Manager to oversee SAP operations and service delivery across multiple domains, ensuring high-quality support and successful post-transition deployments. The role blends hands-on SAP ownership with team leadership and client collaboration.

Ideal candidates have 5–7 years in SAP Operations or AMS, strong Agile understanding, and proven ability to manage distributed delivery teams while driving continuous improvement and value realization for clients.

Qualifications

• Bachelor’s degree required.
• Typically 5–7 years of SAP Operations or AMS experience.
• Expertise in SAP Managed Services/AMS operating models.
• Strong knowledge of Agile methods.
• Excellent stakeholder management and customer focus.

Responsibilities

• Deliver quality SAP support and resolve issues in key business processes.
• Provide hands-on SAP functional leadership in one domain (FICO/SCM/OTC).
• Drive continuous improvement and standardization.
• Manage SAP delivery teams across onshore, nearshore, and offshore.
• Escalate complex issues and perform root-cause analysis.
• Align SAP operations with client outcomes and value realization.

Skills

SAP delivery

Stakeholder mgmt

Agile

Leadership

Customer focus

Problem solving

Education

Bachelor’s degree

Tools

SAP ERP

S/4HANA

Job description

EY is seeking a Senior SAP Delivery Manager to oversee SAP operations and service delivery across multiple domains, ensuring high-quality support and successful post-transition deployments. The role blends hands-on SAP ownership with team leadership and client collaboration.

Ideal candidates have 5–7 years in SAP Operations or AMS, strong Agile understanding, and proven ability to manage distributed delivery teams while driving continuous improvement and value realization for clients.