Global Sales Support & Client Relations Coordinator

Worldpay; Cincinnati (OH); On-site; USD 50,000 - 65,000; Full time

Job summary

Worldpay, a leading payments company, is seeking a Sales Support Coordinator to join the Enterprise Client Relations Team in the United States. You will respond to inquiries, review issues, and help keep operations running smoothly while supporting auditors and leadership with clear reports.

In this role, you’ll pull daily analytics, collaborate with Account Specialists, and maintain detailed process documentation.

Qualifications

• Customer service experience in a fast-paced environment.
• High attention to detail and data accuracy.
• Ability to learn new systems quickly.
• Strong written and verbal communication.
• Capable of managing multiple tasks to meet deadlines.
• Protects sensitive information.

Responsibilities

• Respond to banking inquiries from internal teams and customers.
• Review and resolve issues to ensure smooth operations.
• Pull and analyze daily reports.
• Prepare reports for auditors and leadership.
• Create process documentation for consistency.
• Support special projects and initiatives.
• Coordinate with internal customer service for issue resolution.

Skills

Customer service

Detail-oriented

Data entry

Multitasking

Clear communication

Team collaboration

Tools

Excel

Office tools

Job description

Worldpay, a leading payments company, is seeking a Sales Support Coordinator to join the Enterprise Client Relations Team in the United States. You will respond to inquiries, review issues, and help keep operations running smoothly while supporting auditors and leadership with clear reports.

In this role, you’ll pull daily analytics, collaborate with Account Specialists, and maintain detailed process documentation.