Sales Support Coordinator

Worldpay, LLC; Olde West Chester (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Worldpay, LLC in Ohio is seeking a Sales Support Coordinator to back the Enterprise Client Relations Team. You will support banking inquiries, resolve issues, and maintain organized reporting to ensure smooth operations and excellent customer experience.

The role requires strong attention to detail, effective communication, and the ability to manage multiple tasks in a fast-paced environment. Excel proficiency is a plus as a capability to enhance reporting.

Qualifications

• Comfortable using basic office tools and eager to learn new systems and technology.
• Strong attention to detail with accurate data entry skills.
• Provides friendly and responsive customer service, with a focus on helping others.
• Works well in a fast-paced, deadline-driven environment.
• Able to manage multiple tasks and adjust priorities as needed.

Responsibilities

• Provide timely and helpful support by responding to banking inquiries from internal teams and external customers.
• Review and resolve issues to ensure smooth operations and a positive customer experience.
• Proactively pull and analyze daily reports while maintaining organized and up-to-date records.
• Partner closely with Account Specialists to efficiently identify and resolve issues.
• Prepare clear, accurate reports and documentation for review by auditors and leadership.
• Create and maintain detailed process documentation to support consistency and continuous improvement.
• Contribute to special projects and initiatives that drive team and business success.
• Collaborate with internal customer service teams to address and resolve customer inquiries effectively.

Skills

Data entry

Attention to detail

Customer service

Multitasking

Team collaboration

Clear communication

Learning new systems

Microsoft Excel

Tools

Excel

Job description

#LI-AR1 #IND2026

Job Description Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Sales Support Coordinator to join our ever evolving Enterprise Client Relations Team and help shape the future of global commerce.

What you’ll own

• Provide timely and helpful support by responding to banking inquiries from both internal teams and external customers.
• Review and resolve issues to ensure smooth operations and a positive customer experience.
• Proactively pull and analyze daily reports while maintaining organized and up-to-date records.
• Partner closely with Account Specialists to efficiently identify and resolve issues.
• Prepare clear, accurate reports and documentation for review by auditors and leadership.
• Create and maintain detailed process documentation to support consistency and continuous improvement.
• Contribute to special projects and initiatives that drive team and business success.
• Collaborate with internal customer service teams to address and resolve customer inquiries effectively.

What you’ll bring

• Comfortable using basic office tools and eager to learn new systems and technology
• Strong attention to detail with accurate data entry skills
• Provides friendly and responsive customer service, with a focus on helping others
• Works well in a fast-paced, deadline-driven environment
• Able to manage multiple tasks and adjust priorities as needed
• Stays organized and keeps track of tasks to ensure work is completed on time
• Handles sensitive information responsibly and with care
• Communicates clearly and professionally, both verbally and in writing
• Works well as part of a team and builds positive relationships with coworkers and customers
• It’s a bonus if you have Excellent Excel experience!

About the team Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you an learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be party of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here. If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test.

In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position.

Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass