Enterprise Sales Support Specialist

WORLDPAY, LLC; Cincinnati (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Worldpay is hiring a Sales Support Coordinator to join the Enterprise Client Relations Team and help shape the future of global commerce. You will respond to banking inquiries, resolve issues, and partner with Account Specialists to ensure smooth operations and strong customer experiences.

You will pull daily reports, maintain records, and prepare documentation for leadership and auditors. Excellent Excel skills are a plus as you contribute to process improvements and team success.

Qualifications

• Solid data entry skills and accuracy in handling numbers.
• Proactive in responding to inquiries and resolving issues.
• Comfortable with basic office tools and eager to learn new systems.
• Ability to meet deadlines in a fast-paced environment.
• Strong written and verbal communication.

Responsibilities

• Provide timely support by responding to banking inquiries from internal teams and customers.
• Review and resolve issues to ensure smooth operations and positive customer experience.
• Pull and analyze daily reports and maintain organized records.
• Collaborate with Account Specialists to identify and resolve issues.
• Prepare clear reports and documentation for auditors and leadership.
• Create and maintain detailed process documentation for consistency.

Skills

Excel experience

Attention to detail

Customer service

Multi-tasking

Data entry

Team collaboration

Job description

Worldpay is hiring a Sales Support Coordinator to join the Enterprise Client Relations Team and help shape the future of global commerce. You will respond to banking inquiries, resolve issues, and partner with Account Specialists to ensure smooth operations and strong customer experiences.

You will pull daily reports, maintain records, and prepare documentation for leadership and auditors. Excellent Excel skills are a plus as you contribute to process improvements and team success.