Global Sales Support Specialist

Worldpay, LLC; Olde West Chester (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Worldpay, LLC in Ohio is seeking a Sales Support Coordinator to back the Enterprise Client Relations Team. You will support banking inquiries, resolve issues, and maintain organized reporting to ensure smooth operations and excellent customer experience.

The role requires strong attention to detail, effective communication, and the ability to manage multiple tasks in a fast-paced environment. Excel proficiency is a plus as a capability to enhance reporting.

Qualifications

• Comfortable using basic office tools and eager to learn new systems and technology.
• Strong attention to detail with accurate data entry skills.
• Provides friendly and responsive customer service, with a focus on helping others.
• Works well in a fast-paced, deadline-driven environment.
• Able to manage multiple tasks and adjust priorities as needed.

Responsibilities

• Provide timely and helpful support by responding to banking inquiries from internal teams and external customers.
• Review and resolve issues to ensure smooth operations and a positive customer experience.
• Proactively pull and analyze daily reports while maintaining organized and up-to-date records.
• Partner closely with Account Specialists to efficiently identify and resolve issues.
• Prepare clear, accurate reports and documentation for review by auditors and leadership.
• Create and maintain detailed process documentation to support consistency and continuous improvement.
• Contribute to special projects and initiatives that drive team and business success.
• Collaborate with internal customer service teams to address and resolve customer inquiries effectively.

Skills

Data entry

Attention to detail

Customer service

Multitasking

Team collaboration

Clear communication

Learning new systems

Microsoft Excel

Tools

Excel

Job description

Worldpay, LLC in Ohio is seeking a Sales Support Coordinator to back the Enterprise Client Relations Team. You will support banking inquiries, resolve issues, and maintain organized reporting to ensure smooth operations and excellent customer experience.

The role requires strong attention to detail, effective communication, and the ability to manage multiple tasks in a fast-paced environment. Excel proficiency is a plus as a capability to enhance reporting.