Global Enterprise Sales Support Coordinator

Global Payments Inc.

Cincinnati (OH)

On-site

USD 42,000 - 64,000

Full time

10 days ago

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Job summary

Global Payments Inc. in Cincinnati is seeking a Sales Support Coordinator to join our Enterprise Client Relations Team and help shape the future of global commerce. You will provide timely support for banking inquiries, help resolve issues, and maintain accurate records.

The role emphasizes attention to detail, strong communication, and teamwork in a fast-paced environment. Experience with Excel is a plus, and you will partner with Account Specialists to ensure smooth operations and excellent

Qualifications

Strong attention to detail and accurate data entry.
Friendly, responsive customer service mindset.
Ability to work in a fast-paced, deadline-driven environment.
Excellent written and verbal communication.
Ability to manage multiple tasks and priorities.
Team-oriented with positive relationships.

Responsibilities

Provide timely support by responding to banking inquiries from internal teams and customers.
Review and resolve issues to ensure smooth operations and customer experience.
Pull and analyze daily reports and maintain organized records.
Collaborate with Account Specialists to identify and resolve issues.
Prepare reports and documentation for auditors and leadership.
Create process documentation for consistency and improvement.
Support special projects and initiatives driving team success.
Coordinate with internal teams to address customer inquiries.