Global Sales Ops Leader — Cross-Functional Execution

Refresco; Tampa (FL); Presencial; USD 95.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision Insurance

401(k) Savings Plan with Company Match

Paid Holidays

Descripción de la vacante

Refresco Beverages US Inc. is seeking a Senior Sales Operations Manager to act as the execution partner for customer accounts, coordinating activities across Operations, Supply Chain, and Commercialization to ensure seamless, on-time delivery and high-quality service.

You will support Account Managers, drive project timelines, plant trials, and data-driven decision making, while maintaining clear communication and cross-functional accountability in a fast-paced environment.

Formación

• BA/BS preferred.
• 7–10+ years of experience in CPG sales, sales operations, manufacturing, supply chain, customer service, commercialization, project management or related commercial execution role.
• Experience in project management, sales support, or sales operations is a plus.

Responsabilidades

• Serve as the primary internal point of contact for daily execution of customer needs, ensuring commercial readiness and on-time delivery of all commitments.
• Coordinate cross-functionally with Operations, Supply Chain, Planning, R&D, Commercialization, Finance, Quality, Engineering, and Regulatory to manage all required steps of execution.
• Assist in planning, coordinating, and executing plant trials for new products, formula changes, packaging changes, and operational improvements.
• Track costs associated with trial activities and ensure they are billed back to the customer when appropriate.
• Lead weekly customer meetings including cross-functional stakeholder participation.

Conocimientos

Customer management

Cross-functional leadership

Project management

Analytical mindset

Communication

ERP/CRM systems

Educación

BA/BS preferred

Herramientas

SAP

Microsoft Office

CRM systems

Descripción del empleo

Refresco Beverages US Inc. is seeking a Senior Sales Operations Manager to act as the execution partner for customer accounts, coordinating activities across Operations, Supply Chain, and Commercialization to ensure seamless, on-time delivery and high-quality service.

You will support Account Managers, drive project timelines, plant trials, and data-driven decision making, while maintaining clear communication and cross-functional accountability in a fast-paced environment.