Global Ports & Terminal Operations Leader

Cruise Terminals International LLC; Miami (FL); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company match

Paid holidays and personal time off

Job summary

Cruise Terminals International LLC is seeking a hands-on portfolio operations leader to drive consistency and continuous improvement across CTI’s growing global cruise ports and terminals. You will partner with local General Managers to elevate safety, efficiency, guest experience, and cost performance while respecting each port’s uniqueness.

Working with General Managers, you will establish KPIs, dashboards, and benchmarking to improve visibility and decision-making, support health, safety, and

Qualifications

• Bachelor’s degree in Business, Operations, Engineering, or a related field.
• 7–10 years in multi‑portfolio operations, terminal, or port management across geographies.
• Strong analytical and communication skills; comfortable with senior executives and external stakeholders.

Responsibilities

• Drive consistency and continuous improvement across CTI’s growing global portfolio of cruise ports and terminals.
• Partner with local General Managers to raise safety, efficiency, guest experience, and cost performance while respecting local variations.
• Establish meaningful KPIs, dashboards, and benchmarking to improve visibility and decision-making across portfolios.
• Support health, safety and environment, security, and compliance programs with portfolio-wide tools and planning.
• Coordinate planning for new terminal openings, operational transitions, and major projects; track guest‑experience improvements.

Skills

Analytical skills

Communication

Stakeholder management

Willingness to travel

Education

Bachelor's degree in Business or related field

Job description

Cruise Terminals International LLC is seeking a hands-on portfolio operations leader to drive consistency and continuous improvement across CTI’s growing global cruise ports and terminals. You will partner with local General Managers to elevate safety, efficiency, guest experience, and cost performance while respecting each port’s uniqueness.

Working with General Managers, you will establish KPIs, dashboards, and benchmarking to improve visibility and decision-making, support health, safety, and